1,000,000 satisfied customers….

In the autumn of 2013 Mila Window and Door Maintenance completed their 1,000,000th job. It was an extraordinary achievement reached after 25 years of working with social housing providers and commercial buildings managers throughout the length and breadth of the UK to repair or pro-actively maintain window and door products installed by others.

Dave Cooke Maintenance Director takes up the story.

“When I originally thought of the idea of setting up a maintenance business it was a real step into the unknown. 25 years ago, the thought of maintaining window and door hardware was unheard of; regardless of material type everybody was selling their products as ‘no maintenance’ or ‘low maintenance’ but it was obvious even then that if you didn’t maintain something eventually it will cease to function properly”.

“All of the emphasis at that time was on the thermal benefits of new windows and doors which of course is understandable, but the reality is that correctly working locking mechanisms, hinges and handles are critical factors in ensuring their on-going performance”.

“More latterly security became a factor, but aside from a few foot notes in the sales brochures, little coverage was given to the vitally important issue of maintaining the hardware”.

The facts speak for themselves….

“But the facts speak for themselves. We have just completed our 1,000,000th job which tells us all that there is a significant need for window and door hardware to be maintained or replaced”.

“At Mila Windows and Doors Maintenance we offer a range of packages from a basic ‘clean and lubrication’ service which returns windows and doors to their original operating standard, through to a full replacement service where we source the original, often now obsolete, hardware mechanisms and return the windows and doors to their originally installed condition. We also offer a robust reactive maintenance programme for larger clients. On all of our works we offer a new full guarantee”.

“For all of our clients the importance of maintaining the value of their assets has never before been so important; attention to the upkeep of already installed products is therefore essential”.

Dave concludes “Maintaining the hardware and other elements of windows and doors is not in my opinion a ‘nice to have’, it is a must. It goes without saying that there are serious potential health and safety considerations in high rise residential or commercial applications, but in what you might call ‘normal’ applications, the issue is just as important”.

Maintaining your windows and doors can have a dramatic positive impact on the amount and cost of fuel consumed

“Draughty, leaky windows, and ill fitting ironmongery, are simply not necessary. The safety and comfort of domestic residents or office workers should be a given in today’s world, and of course anything which can help to create safer, warmer, and more fuel efficient accommodation is essential. You will be amazed at just how much efficiently sealing and correctly locking windows contribute to a reduction in the amount and cost of fuel used for heating”.

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