Dean Bradford

Installations Operations Manager

Dean Bradford is Mila Maintenance and Installation’s Installation Operations Manager. Based in Sheffield he spent the first five years of his time with the company on sites in London where the daily challenges of managing large contracts whetted his appetite for personal development and how this might benefit the company by opening up new avenues for business.

The opportunity to undertake training to open up new avenues for the business is the great attraction for me

Dean Bradford is Mila Maintenance and Installation’s Installation Operations Manager. Based in Sheffield he spent the first five years of his time with the company on sites in London where the daily challenges of managing large contracts whetted his appetite for personal development and how this might benefit the company by opening up new avenues for business.

It’s fair to say that when I joined Mila Maintenance and Installation I wasn’t expecting to spend the next five years in London. ‘A few weeks’ was how it was sold to me, but I enjoyed every single day of it and I still spend a great deal of time down there even now. I learned so much in that time and it gave me the opportunity to realise that if I pushed myself I could benefit by developing my own skills and experience, and this could also benefit the company.

I had been at the same company for 20 years, installing windows and doors prior to joining Mila Maintenance and Installation. When that company went bust I didn’t hesitate to take up a new challenge, and I knew the skills I had developed over that period were something that didn’t exist here. It gave me the opportunity to contribute something new from the outset.

“Going through a formal accreditation process with BM Trada was really rewarding”

One of the things I really like is the opportunity to undertake training, and a part of this was the opportunity to become the company’s lead in terms of fire door installation, and more recently fire door maintenance. Going through a formal accreditation process with BM Trada was really rewarding and it gave us a head start as a company when it came to offering these specialist services.

We had already developed our reputation in this field prior to the tragedy at Grenfell, but since then our services have been in great demand, including being involved in the replacement of fire doors in the highly sensitive Camden housing blocks.

Independent Inspectors on those sites marked us out as the most efficient provider of fire door installation services of all of those involved in the area, and both on a personal and a company level that is really rewarding.

As a company we all push really hard to be the best at what we do, our standards are definitely higher than many of our competitors and that because we simply won’t accept second best.

“We never stop looking for better and more efficient ways of working”

We push our supply chains really hard to help us source and deliver the right fit for purpose components for whichever job we are involved in, our internal team never stops looking for better and more efficient ways of working, and our site teams always seek to deliver the best service imaginable.

These are some of the reasons why the company is celebrating 30 years of continuous trading, and why we have now completed over 1.2 million individual jobs in that time.

Our resident feedback scores are outstanding and we enter the next period of our history not sat on our laurels for a job well done, but with the approach of seeing what we can do better in the future.

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