Anchor Trust Care Homes

In line with its statutory obligations under item 9 of BS8213 governing the cleaning and maintenance of windows, doors and roofsets, Anchor Care Homes carries out regular inspections of the windows and associated hardware in its properties to ensure the ongoing safety and security of its sometimes vulnerable residents. Mila has an established relationship with Anchor Trust, having carried out window and door maintenance programmes at other Trust owned properties in previous years, and also as an approved window and door maintenance contractor for the LHC Network, of which Anchor is a member.

Mila Maintenance is one of very few companies in the UK with the resources and capacity to carry out such a large scale programme in 96 separate homes, which was completed on time and on budget.

We directly employ teams of NVQ qualified maintenance engineers which operate across the UK. Each of these is trained not just in the technical aspects of window and door maintenance and repair but also in the important skills of liaising politely with residents and delivering a reassuring and friendly service. All of this was very valuable to Anchor and in turn to the managers of its homes.