The Client the client logo
The Scheme

Meridian House – Dilapidation Repairs

Ongo Homes was moving from Meridian House, its Head Quarters of over thirty years and as a part of returning the building to the landlord had to ensure that all windows and doors were operating efficiently and were in full working order. They asked us to carry out a dilapidation survey on the windows and doors and to complete any repairs where required.


The Project

Ongo Homes provides 10,000 homes for people on social or affordable rent. Their homes are mainly based in North Lincolnshire although they have some available in neighbouring areas, such as Lincolnshire and South Yorkshire.

Along with homes to rent, they also provide a wide range of property management and maintenance services, plus support services to help their tenants live successfully and independently within their home.

They are a not-for-profit organisation, which means any income they receive, which is mainly rent, is reinvested back into providing homes and community services.

They are also a charitable community benefit society which means they carry out activities which support charitable objectives. These are:

  • Providing and managing housing and providing assistance to help house people and associated facilities, amenities and services for poor people or for the relief of aged, disabled or chronically sick people
  • Providing recreation or other leisure facilities in the interest of social welfare with the object of improving the conditions of life for the residents of the area they own or manage housing and neighbouring areas
  • Promotion of urban or rural regeneration in areas of social and economic deprivation

They are also regulated by the Regulator for Social Housing, the Government department which has responsibility for:

  • Protecting social housing assets
  • Ensuring they are financially viable and properly governed
  • Maintaining the confidence of lenders to invest in social housing
  • Encouraging and supporting the supply of social housing
  • Ensuring tenants are protected and have opportunities to be involved in the management of their housing
  • Ensuring value for money in their services

The nature of the works

The Problem

The windows and doors in the building had been installed at the time of the original build and whilst they had been maintained to a reasonable standard, the tenancy agreement with the landlord meant that all windows would have to be surveyed and repaired (where necessary) to return them to their original operating standard.

Survey Stage

We surveyed all the windows and doors in the building having been commissioned to carry out the works through being a framework partner with Ongo Homes and reported back to the client on the scale of the repairs required.

Carrying out the works

Following the survey we were requested to change 44 panes of glass across ground and first floors using a cherry picker and replace 48 handles to match the existing model. We were able to do this through working with our supply chain partners.

Environmental benefits

The landlord received their building back in fully operational condition with the windows and doors operating to a high thermal performance standard, with full guarantees, and without the need for future works at any point soon.

About Meridian House

Meridian House had been the head office of Ongo Homes for over 30 years and prior to moving to a new purpose built facility in Scunthorpe centre they asked us to do a dilapidation survey and repair programme on all the windows and doors to ensure they could hand the building back in line with their tenancy agreement.