Mila Maintenance chosen by Shepway

Resident care and social value key drivers for new Shepway District Council window and door repairs and maintenance contractor.

Mila Window and Door Maintenance has been chosen as the new partner to carry out repairs and maintenance for Shepway District Council.

The specialist window and door maintenance contactor which has completed over 1.1 million repairs in nearly 30 years of trading has a resident satisfaction rating of over 98% and a First Time Fix rating of over 92%. They began working on Shepway District Council’s housing stock during July.

Managing Director Tristan Cooke is delighted with the company’s appointment, “we are really delighted to be working with Shepway District Council part of the East Kent Housing group to carry out repairs and maintenance on their windows and doors”.

“It is a field where we are very much specialists – it is the entirety of what we do, and we pride ourselves on offering outstanding service which is focussed wholly on care for residents and a genuine commitment to engaging with the local community in whatever form we can”.

“That might be by buying goods locally, employing people locally, or by finding other ways of giving something back. Our track record with all of our clients stands real scrutiny in this regard and it is something we are very proud of”.

“We are very much looking forward to working with Shepway District Council and delivering the highest standards of quality, service and care to their residents and to the community”.
Telephone 0808 100 8881

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