This month we are focusing on our work as BM Trada accredited fire door installers and fire stopping contractors

At Mila Maintenance and Installation the focus on fire safety is at it highest and as an accredited specialist contractor we work across many sectors with a wide range of clients Read more about our BM Trada accreditation

Our client’s thoughts

Forming great relationships with our clients and the residents in whose homes or other buildings we work is critical to the success of our business, and there is no better way for us to show that than by sharing their thoughts.  The following comments are some of those received following works we have completed.

Focus on resident care image

Focus on resident care

Focus on resident care image

I am delighted with the way the replacement fire door programme at Market Hill flats was completed with so little disruption to our residents.  Over three blocks each with 19 floors, and with the added requirement to fit communal access fire doors as well as residential ones, the potential for a negative impact on our residents was significant.  Through close liaison with all parties Mila Maintenance and Installation ensured that residents were not inconvenienced at all by the works and were able to go about their day to day lives without disruption.  The welfare of our residents is always uppermost in our minds

Matthew Hubbert, Ongo Homes
Providing Great Service image

Providing Great Service

Providing Great Service image

I just wanted to reiterate what I said in our meeting today that my team and I are extremely happy with the service we are being provided by Mila Maintenance and Installation including the UPVC repairs, glazing repairs and your excellent FRA team.

I believe its’ really important to share great feedback with our contractors when they are performing well. Please pass on our gratitude to your team and keep up the great work.

Derek Winn, L & Q
The importance of fire safety image

The importance of fire safety

The importance of fire safety image

Ensuring the highest standard of fire safety is maintained in our high rise building is of the utmost importance to us, and is something we don’t take lightly. That’s why we carry out regular checks, install safety equipment and make these kind of upgrades.

Fire doors were already installed at Market hill as they are extremely important in helping to control the spread of fire throughout the building if the worst ever did happen, but we thought it was time to modernise them.

Matthew Hubbert, Ongo Homes
Partnerships deliver benefits image

Partnerships deliver benefits

Partnerships deliver benefits image

For a number of years I had been considering the wasteful nature of replacing the whole window when only certain components were worn out.  Mila Maintenance and Installation offered a refurbishment service which addressed that issue.

Following the success of our first project I am going to look into the feasibility and savings possible if this model was expanded across all our stock.

Norman Smyth, Amicus Horizon
Specialists needed for a critical situation image

Specialists needed for a critical situation

Specialists needed for a critical situation image

I visited site and immediately knew we needed the help of a specialist contractor.  Without knowing the finer technical points of the issues I knew it was not something we could take on as an in house reactive repairs team and without a solution we would be looking at a full replacement scheme.

I had become aware of the work of Mila Maintenance and Installation and gave them a call; their response and the solutions they provided were fantastic

Paul Norey, Hackney Reactive Repairs Team
Finding a specialist contractor image

Finding a specialist contractor

Finding a specialist contractor image

We were aware of a very similar problem to ours which Gentoo in Sunderland had faced.  When we spoke to them and visited site; they then pointed us in the direction of  specialist contractor Mila Maintenance and Installation.

After meeting with them it become clear that a full refurbishment of the already installed windows in three high rise blocks at Market Hill in Scunthorpe was an attractive and viable proposition.

Going down the refurbishment route was a fantastic outcome for Ongo Homes and its residents; the feedback about Mila Window and Door Maintenance’s ability to carry out the works was excellent.

Neil Webster, Ongo Homes
Collaborative working image

Collaborative working

Collaborative working image

Our primary concern is always the welfare of our residents.  At Joseph Court through entirely unforeseeable circumstances they were being inconvenienced and in some cases discomforted.  It goes without saying that we don’t want this, so when our DLO approached us to say they had started collaborating with specialist contractor Mila Window and Door Installation who could help us out, were were delighted.

Andre Baho, Hackney Homes
Fantastic Partner image

Fantastic Partner

The training that Mila Maintenance and Installation is providing our own staff is key to the value we are receiving from the the contract.

Our staff are receiving on the job training in our own properties which, in the longer term will be of much more benefit to us that college based training.

Aidi McCalla, Homes for Haringey
One of the best managed sites I have ever been on image

One of the best managed sites I have ever been on

One of the best managed sites I have ever been on image

I can honestly say this is one of the best managed sites I have ever been on in all my years of working on fire safety upgrades.

Mila Maintenance and Installation clearly understood the importance of the works, and their specialist nature, their site management, their communication, attention to the needs of the residents and quality of installation were first class

Phil Hoptroff, Mitie
Exceptional Workmanship image

Exceptional Workmanship

Exceptional Workmanship image

The professional nature of the works that Mila Maintenance and Installation has produced on site is outstanding.

The information that they brought to site from start to finish was exceptional and the information relayed to residents has helped in securing full after care knowledge.

The scheme was operated to a strict programme, and this was adhered to at all times, and the quality of the door installation was to the highest standard

Terry Jones, Mitie